Tuesday, March 6, 2012

Welcome to my portfolio!



As I finish up the last term of my senior year at the University of Oregon, the start of my Human Services career will begin in June 2012.  

Welcome to my portfolio blog.  This is a way for you to see my work as a student and my commitment to the community to do my part and make this world a better place, one day at a time.

Program Evaluation Competency









Program Evaluation Project
Kimberly Owens
University of Oregon
Family & Human Services 495
February 21, 2012











Evaluation Overview
Senior Project
     For the purposes of this program evaluation, I will be conducting the program evaluation of my senior project.  My senior project is based on a case study featuring two students who attend Adams Elementary School.  The case study is intended to group two peers together, one student in the Life Skills Program who is at the 3rd grade level, and one student in the general education 5th grade classroom.  The purpose of the project is to help the student in the Life Skills Program increase her gross motor abilities, as well as increase her comfort and confidence in social settings.  By pairing the two students together, the purpose is to naturally increase her social skills while working towards outlined goals with a peer.  Although this is a single case study, the target population for future contexts is a peer mentorship between any groups of students at Adams Elementary, to increase certain skills in a social setting.  Also, because this study is implemented during school recess, other students will likely volunteer themselves to be apart of their social interactions and activities they are apart of.  For example, the particular skill that week may be to increase balance and coordination, so a game of hopscotch will inherently involve other students.
            The project will last the duration of twelve weeks, during the first recess of each day during the 12 weeks.  Each recess session lasts fifteen minutes and I will facilitate the fifteen minutes to optimize the time allotted.  The duration of the study is concentrated upon this particular study.  However, in future peer mentorships, the duration would most likely occur throughout the school year, with the group of students meeting once a week.  
            Certain complexities are worked into this project due to the sensitivity of implementing a project into a structured school setting.  There are multiple components because there are a total of three main classrooms students are apart of and so involving all of the teachers is a priority of the project so that their input and observations are noted.  Another complexity is that there are a few different goals and intended outcomes with this project, and only one goal of increasing gross motor skills that can be tested with direct before and after results.
Purpose of Program Evaluation
     The purpose of this program evaluation is to measure effectiveness of a peer mentorship program at Adams.  This project is only a case study and so it is a model of what a future buddy system could look like.  Data is required in order to implement a permanent model of the peer mentorship case study.  The evaluation will answer certain questions that will answer whether my project is feasible and realistic to implement at this time.  I will be utilizing a specific approach called the Transformational Evaluation because it uses mixed methods; it has a social justice focus, as well as inclusion and self-improvement (In Class Lecture, 1/24/12).
     Evaluation questions.
     The broad questions that this program evaluation is based off focus on the gross motor outcomes and her social skill comfort and confidence.  The questions also look at the possibility of creating a long-term peer mentorship program at the school.  For example, these questions are:  Does the time allotted allow for activities to be facilitated and carried through?  Do both students benefit from a peer mentorship program?  Did the student working on gross motor skills make improvement on at least five out of ten tasks that were apart of her Independent Education Program (IEP) plan?  Has the student shown progress with her ability to socialize with her peers in the classroom? Do the students engage in a similar manner during the lunch recess or do they go off in the separate ways when a facilitator is not present?
Program Staff  & Stakeholder Involvement
     The teachers are a critical component for designing and implementing in terms of the program evaluation.  Not only do the teachers play a significant role in the evaluation process, other professionals such as the occupational therapist (OT) and the speech pathologist also play a role in the evaluation.  The OT understands gross motor skills development and so her involvement is critical for the gross motor assessment.  Also, the speech pathologist works with the student weekly on her verbal skills and so the speech pathologist will be able to participate in a survey of before and after questions to see if the student has improved verbally as well as socially, for example, whether the student speaks more clearly, or loudly after time.  The Special Education Director, who is the lead in the Life Skills Program, is a very important aspect of the program evaluation because she can speak to the student’s IEP goals that include gross motor skills.  Not only can she speak to the IEP goals, but she is the professional who teaches the student daily and would be able to evaluate her progress in all aspects.  The program staff will be involved with completing surveys of their observations of the student as well as provide their overall input on the success of the project and any possibilities of a long-term implementation of a peer mentorship program at Adams.  Their participation is crucial in order to evaluate the program successfully. 
     In order to determine the success of the senior project, the input of other professionals and family members is important.  The school administrator may be concerned with how well a peer mentorship program would operate long-term and how well the different components would operate in the future (Unrau, Gabor, Grinnell, 2001).  The administrator would provide feedback on whether she believes this project would be useful in her school and the details of the framework of a future permanent program.  Students’ family members are also key stakeholders in the program evaluation because they ultimately will determine if they want their student to be involved with a peer mentorship program, and so their participation in the evaluation and their feedback is critical.  Due to the sensitivity of students in the Life Skills Program, families need to be fully notified of the project and of the program evaluation.  The families determine if the project meets their student’s needs or if they prefer a different route to meet their student’s needs.
Cultural Differences and Diversity
     The project in itself focuses on cultural differences and diversity.  The purpose of the project is to include students with differences in a common place that naturally focuses on social integration.  The student’s social nature needs to be taken into consideration when measuring her comfort and confidence in social situations.  Sensitivity needs to be taken into account when determining what her abilities are in a social environment because her capabilities may mean something completely different when interacting with people she is familiar with.  She may not feel comfortable in this situation and so the project may not be an ideal situation for her to work on her social skills and gaging how she does in the situation.  For the program evaluation, it is important to be sensitive towards utilizing the evaluation.  Due to the fact that the student’s gross motor skills are apart of her confidential IEP plan, the outcomes of these goals need to be taken into consideration.  The program evaluation can be used to inform staff and educate people but confidentiality needs to be highly prioritized (In class lecture, 1/31/12). 
     The transformative evaluation is strengths based.  This program evaluation will highlight both student’s strengths in ways that the student otherwise would not have the opportunity to show to their teachers.  During integration of the student in Life Skills, it is important that she feels comfortable when interacting with her peers in the general education classroom.  The involvement of the student’s families is a cultural and diversity issue as well and the program evaluation needs to be sensitive to their wants and needs.
Data Collection Tools and Strategies
Types of Data
     There will be three types of data that will be collected that will coincide with the prior evaluation questions.  Due to the nature of the senior project and considering it is a single case study, feedback from the stakeholders involved as well as participants will be extremely important in order to expand and continue the program in the future.  Feedback is not a traditional method of intake data, however, while it is collected as an outcome, it can reflect the true perspective of the client (Unrau et al., 2001).  Understanding whether the client enjoyed the project as well as gained new skills from the project are two critical aspects of the program evaluation that can be determined by collecting feedback.
     Another focal point of the data collection is the service statistics.  From the program evaluation it will be significant to know whether or not the services provided by the project were successful.  In order to implement the project long term, administrators and teachers will need to understand that the services are realistic and useful.  The professionals overseeing the project will need data to ensure that the results obtained correspond to the original expectations set forth (Unrau et al., 2001).  
     The student results in the senior project are the most significant factors to consider in the program evaluation.  The purpose of the senior project is intended to increase the student’s ability in gross motor skills as well as provide more comfort to engage socially.  Client outcomes are the main purpose of social service organizations and their reason for existence (Urau et al., 2001).  In relation to the evaluation questions, student outcomes correspond to the questions about the progress the student has made socially and with her gross motor capabilities.  It is crucial to take client outcome data for the senior project because it will note whether it is a realistic goal to implement the program in the future.
Strategies
     The first data strategy that the program evaluation will focus on is existing data.  The Individualized Education Program (IEP) plan will serve as the existing data to obtain information on the abilities and goals of the student in the Life Skills Program.  Through the IEP, the program evaluation will determine before and after assessments about the student’s capabilities and any improvement she has made.  It is important to have the prior knowledge of her abilities to know how much growth has been made, if any.  Since the existing data was created for another purpose other than the senior project, the information of gross motor skills will be unbiased (Unrau et al., 2001). 
    The second strategy the program evaluation will use to collect data will be observation checklists.  It is crucial for the project facilitator to take notes diligently about the activities each day and progress that was made throughout the project.  Observation is particularly important for the social skills aspect.  Considering a child’s social environment affects how a child will engage socially, observation will help to measure social comfort and confidence.  Observation differs from other forms of data collection because it depends on person observing to record what was seen (Urau et al., 2001).  Structured observation would entail paying close attention to detail and watching the two students amongst the rest of the students during recess. The observing period is flexible as to whether it is a natural or artificial setting, however, the time period must be predetermined (Urau et al., 2001).  In this case of the peer mentorship, observing allows the flexibility to obtain the data that is needed in order to determine program success.  The observer will take qualitative data so that social skills can be fairly recorded and the gross motor abilities can be taken with quantitative data so the student’s achievement can be measured precisely (Urau et al., 2001). 
     Lastly, the third strategy used for the program evaluation in order to sufficiently collect data is through a survey.  The survey will be given to the professionals who work directly with the student in the Life Skills Program to measure outside assessment of success.  Surveys serve as the method to collect the opinions of a collective group.  With surveys come challenges of reliability and validity of the questions asked (Urau et al., 2001).   In order to reduce the challenges of using surveys, there will be more open-ended questions than closed-ended questions to ensure that the people taking the survey have the opportunity to provide their insight and opinions.
     The three strategies to collect data were chosen because the project is unique in the sense that it is a case study and requires flexibility in the program evaluation.  Existing data provides the framework for the goals that the project will build upon to help the student reach their certain IEP goals.  It is important to have the existing data so that the facilitator understands the foundation the student is working upon.  The observation is crucial to determine the reality of the project and to collect data on various aspects of the project.  Lastly, the survey will involve all professionals who work directly with the student which ensures that the student is optimizing the services she receives in the classroom and builds upon them participating in the project during recess.
     The observation forms will provide information on whether the project is successful throughout the duration of the 12 weeks.  For example, if the student gravitates towards the fifth grade peer, and has a positive outlook on recess time and participating in the activities, I will know that the project is progressing in a positive direction.  If the student is making progress with her gross motor skills, the project is also working towards the desired outcomes.  Teachers’ input about her social skills will also determine whether or not the project is of benefit to the students.  Not until the end of the 12-week project, will it be known whether or not the project was successful and feasible to implement in the future.
Instruments Used
See Attached (page 12)
Data Collection
     The data will be collected in various methods depending on the type of data that is collected.  For example, the facilitator will write the observations each day after the fifteen minutes of the recess activities.  The facilitator will note the important details, how the students reacted to the activities, and the performance and engagement of the students involved.  The teachers directly working with the student will also be asked prior to starting the project to write observations throughout the 12-week period if he or she recognizes any changes in behavior or gross motor ability.  The survey will be given to the family of the student in the Life Skills Program to fill out with the help of their student, the teachers, and the peer mentor student.  I will be monitoring the observation data collection throughout the 12-week period to make adjustments to the project if needed.  I will collect the data weekly and combine any observations made by myself and by the teachers to list after each of my weekly observations.  The survey will be used to determine if there is the possibility of implementing a full program based on peer mentorships. 
Data Analysis and Reporting
Analyzing Data
     I will summarize and analyze the data collected by using the existing data as a benchmark for where the student was with her gross motor abilities.  By referring to my observation forms, I will determine the progress the student has made each week and by the end of the project.  At the end of week 12, I will write observations based on the existing data assessments in order to measure the student’s progress.  I will be the sole person responsible for summarizing my observations.  However, I will discuss the other’s observations with them to ensure my interpretation of their observations.  From that point on, I will also summarize their observations and discuss with the lead teacher about the progress made from the existing data through the end of the project.  I will refer to the lead teacher to summarize the surveys and to interpret the family’s answers to the questions. 
Reporting Results
     I will report the results of the program evaluation by showing a graph from the surveys.  However, because this is a case study, the results will be more qualitative based than quantitative based that can be shown visually with graphs, etc. 
Program Evaluation Audiences
     The audiences for the completed program evaluation are the students’ teachers at Adams, the school administrator, the students’ families, as well as the audience during the Senior Project Presentations.  The professionals at Adams are the focus of determining whether the project will be implemented in the future.  It is important for the data to be precise and simple for people to digest and understand clearly. 
     The data will be used to improve the project in many ways.  For one, it will determine whether the project will continue on and who will be its focus.  For example, as of now the project is designed to pair peers together who are from the general education classroom setting and another student who is from the Life Skills Program.  However, this project can easily be implemented for students who vary in age, so for example, a fifth grader paired with a second grader.  In this situation, the focus of the project would be for students to be peer leaders and tutor that child with reading.  The data will also determine the use of this peer mentorship for other students and to understand if the program needs to be case study focused or if more than two students can be involved at one time.  Overall, the data will be used to implement the project into a long-term basis that meets students’ needs and by having a case study model to base it off of, it can hopefully expand and be successful in the future.








Observation Checklist

Name of Observer: __________________
Date: ___________________
Week: __________________
Students Participating: __________________________________________________


Activity:

Gross Motor Skill:

Observations made (Include data of gross motor skills):












Any other notes

References
Unrau, Y., Gabor, P. & Grinnell, R. (2001). Evaluation in Human Services. Belmont, CA: Wadsworth/Thomson Learning.

Case Management Competency














Case Management Paper
Kimberly Owens
University of Oregon, FHS 494
November 20, 2011













Agency and Population
     Rain Rock, a Monte Nido Affiliate Treatment Center, is a comprehensive eating disorder treatment center located in Eugene, Oregon.  “Eating and exercise disorders are progressive and debilitating illnesses requiring medical, nutritional and psychological intervention.” (Costin, 2011).  Their mission focuses on the different aspects of intervention to help each client reach her potential and holistically heal.  The center provides a structured environment that not only teaches the client how to recover but also how to sustain it once client recedes back into her daily routine.  Adult females are the targeted population for this paper, due to the fact that the treatment center accepts mostly adults, with 16 and 17 year olds on a case-to-case basis.  
Case Management Process
Assessment
     Initial assessment is done over the phone in a 30-40 minute interview.  Due to the high demand of the facility, there is always a wait-list at Rain Rock.  Assessment at Rain Rock is client directed as she must be the one to seek out the treatment center.  If interested in attending, one must call the intake office to arrange a phone interview.  During this interview, questions about the individual, her problems, and her goals will be discussed.  This will also be the time for the individual to have her questions answered and to learn whether or not Rain Rock would be a suitable match.  The interviewer will create a written narrative based off of responses from individual’s social history (Summers, 2009).  The initial assessment, although over the phone, provides the intake office with substantial information to either further the process or for the client to look elsewhere for treatment.  The intake office strives to be as comprehensive as possible to gather material about the client and her problems (Summers, 2009).  Rain Rock individualizes each treatment plan for their clients, thus resulting in an individualized assessment plan. 
Planning
     The intake office will develop a plan for the possible future client.  During this time, the client is sent an information packet with forms to complete and send back.  The planning time depends upon the length of the wait list and the urgency of the client’s problems (Costin, 2011).  The client is encouraged to seek other community resources during the waiting period, which are provided on their website.  Support groups and educational seminars are often overlooked and may be extremely beneficial to the client during that time (Summers, 2009).  While the client is on the waiting list, the intake office is in communication with client in hopes to plan accordingly.  Rain Rock provides articulate and individualized planning and thus upon entrance into the treatment center, planning is extensive and thorough.  Summers states that clients do better living in communities that they feel supported by their peers in a healthy manner (2009).  Eating disorders not only affect the individual but also the systems in which the individual carries herself.  Planning for the individual’s family and peers are also apart of whether or not she will succeed after graduating and re-entering her community (Costin, 2011).
Linking
     Once the client passes the waiting list, the time to enter the treatment center is sensitive and needs to be thought out carefully and attention to detail is crucial.  Sometimes the client can be eager to receive services at a residential center, however, at other times, the client may be apprehensive and may need more guidance and arrangements planned to make it more efficient on her (Summers, 2009). The transition into a residential program can be intimidating and it is important for her case manager to make it as easy on her as possible.  Since Rain Rock has such high demand in communities, their acceptance of the client foreshadows that it will be a good fit and they will provide the best services for the client in an individualized manner (Summers, 2009).
Monitoring
     At Rain Rock, the client is highly monitored.  There is a team of individuals who are assigned to the client in order to help her succeed through the program.  The case manager will be involved in the client’s treatment weekly to be sure that the client receives treatments the case manager authorized (Summers, 2009).  Rain Rock is a formal residential treatment center and therefore the client’s team of professionals will be on site for each weekly meeting. 
Individual Profile
     The individual who is seeking treatment at Rain Rock, Karen, is an adult mother battling bulimia and exercise addiction.  Karen lives a comfortable upper-middle class lifestyle in a suburban neighborhood.  Her marriage is stable, but she does not feel like she is living her life, but moving through the motions. She is fifty-two years old and is the mother of three children.  Karen has been battling the disorder now for five years and is down to 94 pounds.  Her family has encouraged her to seek out a residential treatment center to disrupt her daily routine and unhealthy habits.  She has refused to seek help in the past as she has denied having a problem, but as her health deteriorates, she is now working with her case manager to be accepted into Rain Rock. Karen’s husband earns a high enough income for Karen to be a stay-at-home mother and thus leaves Karen with more time on her hands than activities.  Her children are all in school and she feels lonely because her husband is a workaholic and her children are all over-scheduled in activities.  She finds pleasure in over-eating and vomiting as well as spending much of her time at the gym exercising.  Karen however, has now come to terms with her disorder and is seeking treatment.  Her feelings of isolation from her family cause her to binge eat and vomit as she finds comfort in food.  Exercising fills her empty schedule and she finds security at her gym.  Karen often has low energy and mood imbalances due to her diet.  Her lack of knowledge towards treatment centers and eating disorders is what caused her to prolong seeking treatment. However, Karen is highly motivated and wants to be a healthy role model to her children and a better wife to her husband.  She is worried that when the time arrives for her children to move out, her life will diminish, as she will be emotionally and physically lost.  She is motivated and wants to be healthy and live a “regular” life as Karen describes as “being the easy-going, carefree, happy soccer mom who makes full course meals and eats with her family.”  Self-determination is a positive attribute that will help Karen through her treatment.
Population Specific Considerations
          The population Rain Rock works with is a sensitive group of individuals. Eating disorders have many different causes and each person is struggling with the disorder for a specific reason.  Karen’s case is unusual compared to typical cases that Rain Rock manages due to Karen’s age.  Adolescents and young women account for 90 percent of all eating disorders in our culture (Gray, 2011).  Gray also states than females make up 90 percent of the eating disorder population, with males accounting for the other 10 percent.  Eating disorders are commonly accompanied with other disorders such as substance abuse and anxiety and mood disorders.  Assessing individuals with eating disorders is difficult for multiple reasons and thus diagnosing accurately is also difficult.  People with eating disorders often face stages of denial in regards to the severity of their problems and thus present challenges to case managers (Gray, 2011).  In times of residential treatment, family members need to be informed about the urgency of improving their loved ones nutrition habits and inpatient care (Robinson, 2009).  Before graduation from residential treatment, family should be highly educated about how to handle certain situations with their loved one recovering in order to sustain success from the disorder.
Client Perspective
     The client is the focus of the case management. Her determination, focus, will, and goals determine the success of the residential treatment.  The support of her family is crucial to whether or not she will stay motivated and positive throughout her time at Rain Rock.  Her family is also a huge contribution to once Karen graduates from Rain Rock to how well she will transition back into her life and whether she will relapse or sustain her recovery. At Rain Rock, it is believed that the efforts, love, and support of the client’s loved ones may speed recovery and may be the guiding force to recovery at all.  Those who have recovered from eating disorders have said that it was the unconditional support, belief, and love that contributed to their recovery and sustaining their success (Costin, 2011).  Family and friends are allowed to visit during visiting hours that are allotted through the client’s free time.  Rain Rock has specified times in which they believe visiting hours are best, but it is ultimately the client’s choice as to how she spends her free time (Costin, 2011).  Karen’s family is extremely busy and so finding hobbies that interest her and make her feel good about herself will be a large part of her success and recovery once she returns home from treatment.  Rain Rock is sensitive to each individual’s food concerns, and they work individually with clients to ensure the client is comfortable with the eating plan the nutritionists design.  They strive to be empathetic and patient with food issues and will take Karen’s preferences into consideration.  However, sometimes food allergies and preferences are actually apart of the disorder itself and so nutritionists and therapists work closely to determine healthy eating behaviors.
Systemic Considerations
     The ecological model of case management is extremely important in regards to how successful the client will be throughout treatment and afterwards.  For example, if the client is well supported while in residential care, she is more likely to be motivated to ease into transitioning back home to be with her family.  There are three levels that Summers describes and those are the micro level, meso level, and the macro level (2009).  At the micro level, the client’s personality, motivation, and other personal characteristics are noted.  Meso is the direct contact with one’s community such as church group and close friends.  In Karen’s case, the meso level will be the most targeted level to work between.  Karen needs to find hobbies and interests outside of family life that will benefit her and add to her happiness.  By targeting the meso level, her treatment and recovery will have a higher sustainability affect.  Then at the macro level, the larger society’s characteristics are considered.  In this specific case, the macro level does not need to draw attention as the meso level does (Summers, 2009). At Rain Rock, the center focuses on the client’s wellbeing and happiness.  The clients have free time and opportunities to participate in activities other than eating and exercising are abundant (Costin, 2011). 
Evaluation
     The case management at Rain Rock is extensive, individualized, and comprehensive.  The treatment center struggles due to the high demand for services and the small, intimate settings that lack space to host clients (Costin, 2011).  However, their planning procedure and treatments for clients meet individual needs and preferences.  The process could be improved if there were more treatment centers located throughout the country.  Also, Rain Rock costs approximately $1400 per day for residential treatment and so it is not financially feasible for many possible clients who would benefit from receiving Rain Rock’s services (Costin, 2011). Overall, Rain Rock provides substantial services to women battling eating disorders and exercise addictions.  Their individualized outlook on recovery seems to optimize each client’s success rate and ability to recovery from a disorder and/or addiction (Costin, 2011).









References
Costin, Carolyn. (2011). Eating Disorder Education. Retrieved from http://www.rainrock.org/
Gray, S. (2011). Competency-Based Assessments in Mental Health Practice: Cases and Practical Applications. Hoboken: John Wiley & Sons, Inc.

Summers, N. (2009). Case management practice: Skills for the human services, 3rd ed.. Belmont, CA.: Brooks/Cole

Robinson, P. (2009). Severe and Enduring Eating Disorder (SEED): Management of Complex Presentations of Anorexia and Bulimia Nervosa. Chichester: John Wiley & Sons.






















Case Note

Client’s Name: Karen

Date November 15, 2011

Type of Contact: Home Visit


 Focus of the interview: To make a concrete and feasible plan about seeking treatment and prepare Karen for Rain Rock interview by discussing her goals and motives for seeking care. We will discuss the treatment center and research the facility. 
            Assessment: Client has battled bulimia and an exercise addiction going on five years.  Client is ready and willing to seek treatment at a residential treatment center.  Health is deteriorating and client is feeling depressed and unhappy overall.
            Resolution: Client will phone the intake office at Rain Rock.  Client will write down personal goals, problems, and hopes for the program to prepare for interview.  Have client agree to only working out for one hour four days a week until admission is determined at treatment center. 
            Reason for next contact or follow-up: Check in with client to see the status of acceptance at Rain Rock.  Intake office allows potential client to call office for updates on admission status.




SAMPLE INDIVIDUAL PLANNING FORM

Client: Karen                                                   Case Manager: Kim                                                                Date: 11.15.11

Summary of Strengths and Interests: Motivated and driven to recover and heal from bulimia and her exercise addiction. Family is supportive. She can financially afford a premier residential treatment facility. Karen seeks to live a more fulfilling life and be a better wife and mother.

Goals and Objectives
Person Responsible
Target Date
Goal One: Get involved in the community
Objective 1.1 Talk to friends to gather ideas about different groups offered
Karen
12.1.12
Objective 1.2  Research groups online, knitting classes, writing classes, etc.
Karen
12.15.12
Objective 1.3  Start a daily self-check-in journal
Karen
12.1.12
Objective 1.4 Sign up for women’s support group
Karen
12.15.12
Goal Two: Eat more throughout the day in smaller quantities
Objective 1.1 Eat breakfast and dinner with family
Karen
Daily
Objective 1.2 Eat three substantial, healthy snacks throughout the day
Karen
Daily
Objective 1.3 Meet with a nutritionist
Nutritionist
1x week
Objective 1.4 Record daily food in food journal/check in with case manager
Karen & Case Manager
Daily check-ins
Goal Three: Exercise less
Objective 1.1 Join group exercise classes
Karen
12.15.11
Objective 1.2 Go to the gym four days a week instead of every day
Karen
Start by 12.1.12
Objective 1.3 Sign up with a personal trainer and get a personal fitness assessment
Karen & personal trainer
12.15.11
Objective 1.4 Dedicate “you time” the three other days
Karen
Daily

Case Manager Signature Kim Owens                                                                  Client Signature____________________